Who We Are

Intellara is an AI development agency based in Lithuania, focused on creating innovative AI solutions for businesses and individuals. We are the data controller responsible for the personal data we collect and process. Each person working in Intellara has their own individual activity and legal papers.

What Data We Collect

We collect and process personal data to provide our services, improve your experience, and fulfill our legal obligations. Depending on how you interact with us, we may collect:

• Contact Information: Your name, email address, phone number, or company details when you reach out to us via our website, email, or other communication channels.

• Website Usage Data: Information like your IP address, browser type, device information, and pages visited, collected through cookies and similar technologies.

• Business-Related Data: If you’re a client or partner, we may collect additional information such as billing details, project specifications, or other data necessary to deliver our AI services.

• AI Development Data: When working on AI projects, we may process datasets provided by clients or third parties, which could include personal data. We only process this data as instructed by our clients (acting as a data processor) or for our own development purposes (acting as a data controller), depending on the context.

We’ll always let you know if providing certain data is optional or required (e.g., for a contract or service delivery).

How We Use Your Data

We use your personal data for the following purposes, based on legal grounds under the GDPR:

• To Provide Our Services (Contractual Necessity): To respond to inquiries, deliver AI solutions, manage client projects, and process payments.

• To Improve Our Website and Services (Legitimate Interest): To analyze how our site is used, troubleshoot issues, and enhance our offerings.

• To Communicate with You (Legitimate Interest or Consent): To send updates, respond to your questions, or, with your permission, share news about our AI innovations.

• To Meet Legal Obligations (Legal Obligation): To comply with tax laws, data protection regulations, or other requirements in Lithuania and the EU.

• To Develop AI Solutions (Legitimate Interest or Consent): To train and improve our AI models, ensuring we only use data lawfully and with appropriate safeguards.

We’ll never use your data for purposes beyond what’s described here unless we get your explicit consent or have another lawful basis.

Legal Basis for Processing

Under GDPR, we process your data only when we have a valid legal reason, such as:

• Consent: When you agree to us using your data (e.g., for marketing emails). You can withdraw consent anytime.

• Contract: When we need your data to fulfill a contract, like delivering an AI project.

• Legitimate Interest: When we have a reasonable need to use your data (e.g., improving our services), balanced against your rights and freedoms.

• Legal Obligation: When we’re required by law to process or retain your data.

How We Share Your Data

We don’t sell your personal data. We may share it in these limited cases:

• Service Providers: With trusted partners who help us operate, like cloud hosting providers or payment processors, all bound by strict data protection agreements.

• Clients or Partners: If you’re involved in a collaborative AI project, we may share relevant data as needed, but only with your knowledge and under proper agreements.

• Legal Requirements: If we’re required by law or to protect our rights (e.g., in a legal dispute), we may disclose data to authorities or courts.

• Business Transfers: In the unlikely event of a merger or acquisition, your data might be transferred as part of our business assets, but always under confidentiality terms.

Any third party we share data with must comply with GDPR and Lithuanian laws.

International Data Transfers

As an AI agency, we may work with global clients or tools hosted outside the European Economic Area (EEA). When transferring your data outside the EEA, we ensure it’s protected by:

• Using providers in countries with an EU adequacy decision (recognized as having strong data protection laws).

• Implementing Standard Contractual Clauses (SCCs) approved by the European Commission.

• Applying additional safeguards, like encryption, where needed.

We’ll inform you if your data is involved in such transfers.

How We Protect Your Data

We take data security seriously. We use technical and organizational measures like:

• Encryption of data in transit and at rest.

• Access controls to limit who can see your information.

• Regular security reviews and updates to our systems.

If we process datasets for AI development, we anonymize or pseudonymize them where possible to minimize risks.

Cookies and Tracking Technologies

Our website uses cookies to make your experience better. These include:

• Essential Cookies: Needed for the site to work (e.g., navigation).

• Analytics Cookies: To understand how visitors use our site (e.g., Google Analytics).

• Marketing Cookies: To show relevant ads, only if you agree.

You can manage your cookie preferences through our website’s cookie banner.

How Long We Keep Your Data

We keep your data only as long as necessary:

• Contact info: Until we’ve fulfilled your request or contract, plus any legal retention period (e.g., 10 years for tax records under Lithuanian law).

• Website data: Typically up to 2 years for analytics, unless you ask us to delete it sooner.

• AI project data: As agreed with clients or until the purpose is complete, then securely deleted or anonymized.

When data is no longer needed, we delete or anonymize it securely.

Your Rights

Under GDPR and Lithuanian law, you have rights over your data:

• Access: See what data we hold about you.

• Rectification: Correct inaccurate information.

• Erasure: Ask us to delete your data (if we don’t need it for legal reasons).

• Restriction: Limit how we use your data in certain cases.

• Portability: Get your data in a usable format to transfer elsewhere.

• Objection: Oppose our use of your data (e.g., for marketing).

• Withdraw Consent: Stop us using data you’ve consented to.

To exercise these rights, contact us at info@intellara.tech. We’ll respond within 1 week, free of charge, unless your request is complex or repetitive.

Contact Us

Have questions? Reach out to us:

• Email: info@intellara.tech

• Phone: +37064799015

We’re here to help!